| I went to the "learn more" link, read the article, and was not enlightened thereby. I added this comment to it: "This article was linked from my suspension notice by way of explanation of why my account has been suspended — but I didn't violate any of these rules, to the best of my knowledge, so the notice needs to be more specific." |
I followed the "Learn more" link, read as carefully as I could... and remain unenlightened as to what the problem was. The key points — the "don't"s — seem to be these:
- Don’t post concerns about moderation in the main newsfeed. Public conversations about moderation detract from the intended purpose of connecting neighbors on Nextdoor. They are almost always counterproductive.
- Don’t engage in retaliatory reporting. Reporting messages because you’re upset with someone is unneighborly and violates the Community Guidelines.
- Don’t attack, berate, belittle, insult, harass, threaten, troll, or swear at neighbors (whether they are members or Leads) who may have reported your content or voted to remove it.
Aside from the vague hint in the notice itself — "If you have concerns about community moderation, including why your content was reported or removed, do not post about it in the main newsfeed." — I have no idea why I've been suspended.
- I did not talk about moderation on the main newsfeed; I talked about it in my Politics group, whose posts do not appear in the main newsfeed.
- Pretty sure I wasn't doing this. I've been careful only to report posts and comments that are both clearly in violation of the spirit of ND's guidelines, as I understand it, and actually problematic in some significant way. If anything, I have erred on the side of underreporting.
- I have indeed called other users out for being jerks or assholes, because I was under the impression that their misbehavior was not a reportable offense -- but I've not done this since suspension #2.
So I don't actually know what I was suspended for. I may have to try some tests.
If it is about discussing moderation in a public thread, though: users need to be able to talk about moderation openly, in order to prevent bullying and disinformation-spreading by people who know how to do it without breaking the rules... and ND needs to be clear about which venues are acceptable for discussion (the guidelines as I understand them only say not to discuss it on the main newsfeed, which I did not).
There have been similar problems with posts and comments (not just mine!) being removed -- there's never any explanation given at the time as to what the problem was. Sometimes emailing ND Support will evoke some information, but too often these inquiries are left unresponded.